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Tuesday, August 21, 2012

2012 ~ August ~ Quilting from H-E-L-L :-)

{{{Warning, venting is ahead...haha}}}  Okay, so my story should hopefully help you next time you may be letting someone quilt (the sandwiching of the quilt top, batting and backing) something that you have worked hard on and are in a situation where you need someone else to quilt the tops for you.  My story begins over a year ago.  I made this Labyrinth quilt pattern in a king size and was so excited to be putting something on our very own bed.  I used a Quilter who had also been my instructor once in a class.  First thing I learned, look at your quilt before you hand over the $ cash $!  She meets me, hands me a bag with my now quilted comforter in it and I was so excited and naive I didn't say, may I look at it?  So she hands me the bill, I write her a check and go home.  I place it on the bed, knowing it still needs binding and take pictures.  Then I start noticing problems with it, where she must have been having tension issues.   But basically big and small loops on both sides that could easily have a finger or toe stuck under them and it would make it worse. So then, called her, told her the issue, which she attempted to deny was even possible until the proof was in front of her, seeing the 50+ pins all over it, front and back with mistakes.  So she proceeded to rip it all out and re-quilt it.  She then calls me a few months later to inform me it happened again, what would you like me to do?  Ughhhhh, so we go back and forth in email and she suddenly drops off the planet for almost a year.  So I finally heard back from her about 2 weeks ago after writing her on a whim again.  At this point I just wanted it back and what ever money I could get refunded to me.  So I am in the process of ripping it all out just so it can get done properly.  I need to buy a new quilt back and batting, she squared mine off, leaving that 4 inches needed on all sides, no longer available.  I purchased Batiks, and the backing was 11.5 yards, so I bought an entire bolt!  So it will be fun finding something else that goes as nicely as it had before.  Seriously, that part will be fun for me...LoL!  :p  So here are some pictures of my poor quilt.

So please feel free to share / vent with me about quilting issues you have heard or dealt with yourself.  Leave me a comment, just leave out the offender's name please :-)  I would have been willing to reuse her if she had handled things differently then she had.  Last thing she said to me was it ended up being a bobbin issue, and there was no way she could have known.  I didn't respond, all I kept thinking was all you needed to do was look at it every once in a while and seen it was happening...LoL! :p  Anyway, everything happens for a reason and it will all work out.  Live & Learn right? :-)

PS...Another thing I learned was make sure your quilter has insurance for situations even worse then mine where an actual hole is in your item.



What my quilt looks like on my bed, maybe one day hehe :p



15 comments:

  1. Huh. I never thought about insurance. I'll have to ask my quilters (I manage a LQS) if they do such a thing!

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    1. Hi Tracy :-)
      Yes, your LQS (local quilt shop) will or should definitely have insurance for any type of loss or damage of the customer's items. Even quilters that run businesses from their home can have the coverage. It is just asking to confirm they do. Accidents happen and I have heard of wonderful quilters even putting a hole into a quilt. Things happen, and I would have gone back to a quilter who handled it appropriately but she didn't handle it in a way I could ever trust using her again. Let me know what you find out :-)

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  2. Oh wow :( Those are some big loops!! It's going to take you forever to rip all those stitches out :( Your quilt is beautiful though!!

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    1. Thank you so much Sasha! :-) Yeah it is definitely a pita, I have been dreaming I am working on it, wake up thinking it is finished and it isn't yet...LoL! :p

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    2. PS...Been thinking, I should have a ripping out party! giggles :D

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  3. How horrible. I would have been on that quilter's doorstep every week until she had finished it correctly. Very unprofessional.

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    1. Hi Mishka (what a pretty name) :-)
      Yes, it does stink and believe me I am grumbling at her as I rip out each stitch. LoL :p My hubby is thrilled I have it back also, even if it isn't quite complete yet. He sees the light at the end of the tunnel :-) He was ready to find her doorstep and demand it back. Another thought is I should have told her I needed $ to have it ripped out again. Living & learning always :-)

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  4. I was horrified when you told be this story at the Havre de Grace Seafood Festival. As a longarm quilter myself, I carry full coverage insurance for my home business. You just never know if your home is damage by a hurricane or fire. I would want to at least be able to financially replace a customer's loss. I have never damaged anyone's "work of heart" but heaven forbid when that day comes at least I can provide compensation. Feel free to refer any fellow quilters to me for longarming. I always treat their quilts as my own. I am so glad you got your top back. You did an amazing job!

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    1. Hi Heidi! Thanks so much for your all of your great input on this topic. Hopefully some of the people reading this blog post will also read the comments (mental note, I should add that to my post above...giggles) Yes, I can definitely suggest you as a longarmer, you do beautiful work! I am hoping one day in the future (sooner rather then later) I will be able to do my own quilt tops as well. Do you happen to have a button I can add to my page? Hugs, chat soon, after school starts I will have more time to hopefully contact you and we can chat by phone :-)

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  5. Very shoddy stictching for your quilt. I hope you get it sorted.
    It looks stunning on the bed.
    "You can get more with a kind word and a 2x4 than a kind word alone"

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    1. Thank you for that laugh PT, nice thing to have 1st thing in the morning :-) Thank you for the kind words about the quilt also :-) Hugs

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  6. Blarg! Seriously! I'm sad to know this can happen. I've only heard amazing things about sending things off. Yes, live and learn and learn and learn.

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    1. Yes, it is such a frustrating thing to have happen. I can't imagine if I wasn't such a positive person, how in the world I would be handling it. At this point I realized I should have also asked for some type of $ for the cost of having it ripped out again, since knowing the process would be needed again. But, like you said, live and learn, and learn and learn :-)

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  7. I just found your blog while searching "quilt from hell." I'm currently in the process of quilting my very own "quilt from hell." Yes...I'm the one who did whatever it is that's going wrong....kinda. Well, actually, there was a discrepancy in the pattern, and I thought I had it handled, but I was wrong. Now I'm paying the price. I can't believe such a horrible thing happened to you! That person should NOT be handling other people's quilts!! Beautiful quilt, though :)

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    1. Thanks so much Lisa for writing me and finding me! Too bad about your own quilt from h-e-l-l, this ripping out thing stinks BIG time! It is delaying my other projects so much as well. I hope you get yours straightened out soon. Thanks so much for following my blog, I am a new follower for yours too! :-)

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